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Title
Text copied to clipboard!Claims Processing Intern
Description
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We are looking for a Claims Processing Intern who is eager to gain hands-on experience in the insurance industry and support our claims department in daily operations. The intern will work closely with experienced claims handlers, assisting with document management, client communication, and case analysis. This is a great opportunity to learn about insurance processes, develop communication skills, and gain valuable experience for a future career in insurance or legal fields.
During the internship, the intern will gain insight into various types of claims, including motor, property, and personal injury claims. They will participate in initial case assessments, communicate with clients and partners, and support data entry and documentation organization. The intern will also have the opportunity to attend internal training sessions and team meetings to better understand the overall insurance process.
We are looking for candidates who are detail-oriented, responsible, and interested in the insurance field. Previous experience is not required, but an interest in law, economics, or customer service is beneficial. This internship is ideal for students who want to gain practical experience alongside their studies and develop their skills in a real work environment.
Responsibilities
Text copied to clipboard!- Support claims handlers in daily tasks
- Assist in collecting and managing documents
- Communicate with clients and partners
- Enter data into information systems
- Participate in initial case assessments
- Prepare reports and summaries
- Monitor claims processing deadlines
- Support the team with administrative tasks
- Attend internal trainings and meetings
- Contribute to process improvements
Requirements
Text copied to clipboard!- Studying law, economics, or insurance
- Good command of Estonian language (spoken and written)
- Attention to detail and responsibility
- Good communication and teamwork skills
- Willingness to learn and grow
- Computer literacy (MS Office, email)
- English language skills are a plus
- Interest in insurance and claims handling
- Ability to work independently and in an organized manner
- Positive attitude and initiative
Potential interview questions
Text copied to clipboard!- Why are you interested in an internship in claims processing?
- What is your previous experience with insurance?
- How would you describe your communication skills?
- What computer programs are you familiar with?
- Are you comfortable working both independently and in a team?
- What are your expectations for this internship?
- How do you handle stressful situations?
- Are you comfortable working with confidential information?
- When would you be available to start the internship?
- Do you have any previous experience in customer service?
